[cybersecurity roles] Digital detectives: Investigate (IN)


Securing the digital landscape requires more than just defense mechanisms. It demands sharp investigative skills and the relentless pursuit of justice against the evolving cyber crimes. This is where the “Investigate (IN)” category plays a vital role. These professionals are like digital detectives, responsible for finding the causes of cyber incidents, tracking down attackers, and creating cases to hold them accountable and prevent future threats. 

Guided by the NIST Cybersecurity NICE framework, we evaluate the competencies needed to thrive in these roles, ensuring professionals are equipped with the skills to detect, analyze, and respond effectively. 

Let’s explore the IN category, diving into its essential roles, core responsibilities, and the knowledge required to unravel the mysteries of cybercrime and safeguard our digital future. 

What is Investigate (IN) 

The Investigate (IN) category represents the frontline of cybersecurity’s response to digital threats. These roles are essential for uncovering the who, what, and how behind cyber incidents, ensuring accountability, and preventing future attacks. Professionals in this category are problem-solvers and critical thinkers, tasked with piecing together evidence to understand and mitigate the impact of security breaches. 

At its core, IN focuses on analysis and resolution by examining digital clues, tracing malicious activities, and identifying vulnerabilities that allowed the incident to occur. These professionals work to reconstruct the timeline of events, provide actionable insights to prevent recurrence, and often collaborate with legal and law enforcement entities to hold threat actors accountable. 

Think of IN roles as the forensic investigators of the digital world. They dig deep into compromised systems, analyze patterns, and pinpoint the origins of attacks. These roles demand not only technical expertise but also meticulous attention to detail, creativity in problem-solving, and the ability to communicate findings clearly to both technical teams and decision-makers. Whether conducting breach investigations or analyzing cybercrime trends, IN professionals are the detectives ensuring a safer digital environment. 

Cybercrime Investigation: digital detectives 

This Cybercrime Investigation role is tasked with investigating cyber intrusion incidents and crimes, utilizing a wide array of instigative tools, and procedures. This professional ensures the appropriate balance between pursuing legal prosecution and gathering actionable intelligence. 

Key Responsibilities 

  • Investigate and analyze: conduct investigations into suspicious activities, digital crimes, and network intrusions to identify responsible parties and assess the impact of cybersecurity threats. 
  • Gather and preserve evidence: collect, process, and document physical and digital evidence, ensuring its integrity for legal or operational purposes. 
  • Collaborate across teams: establish and maintain internal and external relationships to support effective investigations and operations. 
  • Prepare and report findings: prepare comprehensive investigative reports, documenting findings and recommending courses of action. 
  • Advise and act: provide technical expertise to counsel, implement countermeasures, and assess vulnerabilities to support proactive security measures. 

Essential Knowledge

To excel in cybercrime investigation, professionals must have a diverse and specialized skill set that spans technical, analytical, and legal domains. Here are the key areas of knowledge: 

1. Cybersecurity fundamentals 

  • Understanding of operating systems, networks, and protocols (e.g., TCP/IP, DNS). 
  • Knowledge of encryption, firewalls, and intrusion detection/prevention systems. 
  • Awareness of cybersecurity threats, including malware, ransomware, phishing, and advanced persistent threats (APTs). 

2. Digital forensics 

  • Techniques for recovering, preserving, and analyzing digital evidence. 
  • Familiarity with forensic tools like EnCase, FTK, and X-Ways. 
  • Knowledge of evidence integrity protocols and chain-of-custody practices. 

3. Cyber laws and regulations 

  • Understanding of local and international laws governing cybercrime and digital evidence. 
  • Awareness of compliance requirements, such as GDPR, NIS2 Directive, or the Cyber Resilience Act. 
  • Familiarity with prosecutorial standards and legal admissibility of digital evidence. 

4. Investigation techniques 

  • Proficiency in analyzing cybercrime patterns and identifying responsible parties. 
  • Methods for conducting interviews, interrogations, and collecting victim/witness statements. 
  • Understanding tactics, techniques, and procedures (TTPs) used by cybercriminals. 

5. Incident response 

  • Ability to assess and respond to security incidents in real time. 
  • Techniques for isolating threats, mitigating damages, and performing post-incident analysis. 
  • Coordination with cross-functional teams for collaborative threat response. 

6. Emerging technologies and threats 

  • Awareness of cutting-edge technologies like AI, blockchain, and quantum computing. 
  • Knowledge of how these technologies impact cybersecurity and potential vulnerabilities. 
  • Understanding evolving threats, such as deepfakes and IoT vulnerabilities. 

7. Communication and reporting 

  • Ability to communicate technical findings to non-technical stakeholders clearly. 
  • Skills in drafting detailed investigative reports and presenting evidence in court. 
  • Building relationships with internal teams, law enforcement, and external organizations. 

8. Tools and resources 

  • Familiarity with investigation tools such as SIEM systems, packet analyzers (e.g., Wireshark), and threat intelligence platforms. 
  • Experience using open-source intelligence (OSINT) for data gathering and analysis. 
  • Proficiency with malware analysis tools and sandboxing environments. 

Additional Competencies 

  • Ethical hacking and penetration testing knowledge for identifying vulnerabilities. 
  • Strong analytical and critical-thinking skills to assess complex situations. 

Continuous learning to stay updated on evolving cybercrime tactics and technologies.  

Why Investigate matters 

The Investigate role is critical in cybersecurity because it bridges the gap between identifying incidents and ensuring accountability. These professionals delve into the root causes of cyber threats, uncovering how and why attacks occur. Their work is essential for tracing threat actors, collecting and preserving digital evidence, and building cases that can lead to prosecution or improved intelligence. 

How the Swiss Cyber Institute supports IN professionals  

The Security Skills Assessment, rooted in the NICE framework, is designed to support individuals and organizations identify skill gaps and create personalized development plans. The Design and Development (DD) category empowers professionals to make a lasting impact by designing secure systems, integrating security into development processes, and staying ahead of emerging threats. By mastering the responsibilities and knowledge areas outlined above, you can become a key driver in building resilient and innovative cybersecurity solutions. 

Ready to take the next step? Explore our Security Skills Assessment and discover how you can lead with confidence in the ever-changing world of cybersecurity. 

In the next part of this series, you will deep dive into the “Investigation (IN)” role. Look forward to it! 

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